I noticed a change in one of my customers yesterday. I tried hard not to notice that she was confused about her money. I just thought she was having a bad day & put it out my head. She came in today & wanted to pay with her debit card. She put her card into the machine, put her first number in & couldn’t remember the rest. We laughed but it wasn’t funny. We took her card out, put it back & she put the four numbers in first time. I’ve known this customer for almost 10 years. She’s become forgetful & despite trying to fob it off she knows it. I did mention it to one of her close friends that I know well. I couldn’t live with myself if I hadn’t. Life can be cruel can’t it. You work, bring up a family & when you get your life back your brain starts failing. How tragic is life.